Tutorial I'm having an issue, what should I do?


Staff member
Apr 28, 2019
United Kingdom
With all bugs you find, we recommend that you report it to our staff team as soon as possible to ensure it receives attention before it becomes a larger issue. You can do this through two ways:

Directly through Discord: You can send us a message in #support at any time explaining the bug/issue fully and we'll get it fixed as soon as possible, whilst keeping you updated.

Ticket System: You can create a discord-integrated ticket by running /tickets in-game (You must be verified). This will immediately create a private channel for you on Discord where you can explain your issue fully, providing any evidence or resources that you feel will help. Tickets are best for issues that you do not want to be seen throughout the community and that you would like to remain confidential. The staff team will then be able to handle the issue in a direct conversation with you.